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Low Price Guarantee

At FlamemasterPro.com, we are committed to providing our customers with the best value for their money. That’s why we offer a Price Match Guarantee to ensure that you get the lowest price possible on your outdoor cooking equipment purchases. Here’s how it works:

1. How It Works:

  • If you find a lower price on an identical product offered by a competitor, simply contact us with proof of the lower price, such as a link to the competitor’s website or a current advertisement.
  • We will verify the competitor’s price and product availability to ensure it meets our Price Match Guarantee criteria.

2. Eligibility Criteria:

  • To be eligible for our Price Match Guarantee, the product must be identical in brand, model, size, color, and condition to the product available on FlamemasterPro.com.
  • The competitor’s price must be publicly advertised and available for purchase at the time of the price match request.
  • Price matching is limited to one price match per identical item per customer.

3. Exclusions:

  • Our Price Match Guarantee does not apply to clearance, closeout, refurbished, or liquidation sales.
  • We do not price match auction sites, marketplace sellers, or unauthorized resellers.
  • Price matching cannot be combined with other promotional offers, discounts, or coupons.

4. How to Request a Price Match:

  • To request a price match, please contact our customer service team with the following information:
    • Your name and contact information
    • The product name, brand, and model number
    • The URL or advertisement showing the competitor’s lower price

5. Our Commitment to You:

  • We are dedicated to providing you with exceptional value and customer service. If you have any questions or concerns about our Price Match Guarantee, please don’t hesitate to reach out to us.
  • Our goal is to ensure that you are completely satisfied with your shopping experience at FlamemasterPro.com, and our Price Match Guarantee is just one way we strive to achieve that.

6. Contact Us:

  • If you have found a lower price and would like to request a price match or if you have any questions about our Price Match Guarantee, please contact our customer service team at support@flamemasterpro.com.

Thank you for choosing FlamemasterPro.com for all your outdoor cooking equipment needs. We appreciate your business and look forward to serving you with excellence.

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